We’ve finally been able to restock and orders are flowing again. I know a lot of you are getting very anxious about your custom orders and you should have them soon.
Some people have been trying to contact me by responding to the automated order emails or other things and this is not a good way. I have been having some issues with the email system and my software which is supposed to help me manage all my emails. Please give me a few more days, at least over this weekend to the 18th, to sort through this all and get back to you. I’m mainly trying to mix as much as possible and get things going. The best way to reach me after then if you haven’t heard from me is using the contact form.
We’ll be switching to only pre-mixed options after some downtime for the website and the last day to order will be April 4th. My goal is to then reopen the 18th, but we’ll have to see how it goes. Unexpected problems seem to always come up, for instance I went to fix some things on the website and the plugin which lets me set a “maintenance mode” wouldn’t let me change the message from what it used to be “Hoping to reopen on the 18th” so I am just going to go with that for now!
There will probably be a bit of a transition period where I will allow pre-orders again, just so we can gauge demand and mix the right amount of each strength, generally though I hope the days of long waits are over. Each flavor will have its own product page and you will be able to see if it is in stock or not. I think something will be there to simply click and be notified when a flavor comes back in stock without actually having to order. I’m not going to be able to offer custom work on flavors or special blends like with more or less PG anymore. It simply takes too much time to develop flavors or make special batches just for one person. There will be a way to submit a flavor idea and if enough people are interested I will release small batches.
Thanks everyone for your continued support and patience!